Frequently Asked Questions
Last updated: October 14, 2026
How to use uSAFE Money Manager
How do I get started?
Create a free account, confirm your email, then open Settings to choose your currency and country. After that, add your first transactions by hand or import a statement. Personal finances work straight away; you can add a business workspace whenever you need one.
How do I add transactions?
Open Transactions and enter the date, merchant, category and amount, marking it as income or an expense. For many at once, use Import instead. To find things, click the Date, Merchant, Category or Amount heading to sort the list; click again to reverse the order.
How do I import a bank or credit card statement?
Open Import and drop a CSV, Excel or PDF statement. The app finds the date, merchant and amount columns, suggests a category for each row and shows you everything before anything is saved. Fix any category, then confirm. Rows you have already imported are flagged and skipped, so uploading the same file twice does not create duplicates. PDF statement import is part of the Professional plan.
What if I import the same statement twice?
Nothing is duplicated. Rows that match an existing transaction (same date, amount and merchant) are marked "Already imported" and skipped by default. If you really do want a row again, tick "Import anyway" on it.
How do categories and rules work?
Every transaction has a category. In Category Rules you can rename categories and map merchant keywords to a category, so future imports sort themselves. When you correct a category during an import, the app remembers it as a rule. On the Professional plan, AI categorization suggests categories for what is still uncategorized and learns from your choices.
How do I set a budget?
Open Budgets, choose a category and set a monthly or yearly limit. You see live progress through the period, and notifications warn you when a category is close to or over its limit.
How do I track bills?
Open Bills and add each recurring bill with its due day. Every bill shows as To Pay, Auto-paid or Paid, overdue ones are highlighted, and each bill keeps its payment history.
How do I track a loan?
Open Loans and add the loan with its balance and payment details. Log payments as you make them and the balance and payoff progress update. The free Loan Calculator on this site shows payments, total interest and a full schedule before you borrow.
How do I see where my money goes?
The Dashboard shows the current period at a glance. Reports break spending down by category for any period, and Analytics shows trends over time and how you are doing against budgets.
How do I share my finances with family?
In Settings, invite a family member by email and choose exactly which sections they can see: Dashboard, Transactions, Budgets, Loans, Bills, Reports and Analytics. Access is always read-only and you can remove it at any time.
How do I change my currency?
Open Settings and pick your currency. uSAFE Money Manager supports 60+ currencies.
How do I turn on two-step verification?
Open Security and follow the steps to add an authenticator app. Business owners can also require it for everyone who works in their business.
How do I reset my password?
Use the Forgot password link on the sign-in page and we will email you a reset link. You can also change your password from Security once you are signed in.
Business, receipts and your accountant
How do I set up a business?
Use Create a business in the sidebar and enter the name, currency and fiscal year start. Add the business and GST/HST numbers if you have them. Each person has one business; it keeps its own transactions, categories, receipts, tax summary and team, separate from your personal workspace. Switch between Personal and Business from the top of the sidebar.
How do I scan receipts?
Open Receipts and upload photos or PDFs (JPG, PNG or PDF, up to 4 MB each). The app reads the vendor, date, totals, tax and currency and flags anything it is unsure about. Nothing becomes an expense until you open the receipt, check it and confirm.
How do I get ready for tax time?
Categorize everything and confirm any receipts marked Needs review. The Tax Summary then shows income, expenses and tax paid by year and quarter, with expenses grouped by CRA Form T2125 line for Canadian businesses. It provides bookkeeping summaries, not tax advice.
How do I send my books to my accountant?
Two ways. Invite your accountant from Team so they can view the business read-only (they never see your personal workspace), or download the accountant package from the Tax Summary: a PDF with every transaction plus Excel and CSV exports. The package and exports are part of the Professional plan.
I am an accountant. How do I look after clients?
Sign up at app1.usafemm.com. The accountant portal opens on My Clients, where you invite clients or set a business up for them, switch between clients, and see a portfolio report across all of them. The Accountant plan covers up to 5 clients.
Plans, privacy and security
Is uSAFE Money Manager free?
Personal finances are free. Each business has its own plan (Free, Starter or Professional) with more receipts, tax reports, exports and AI features on the paid plans. See the Pricing page for current prices and what each plan includes.
Can I track invoices that customers have not paid yet?
Yes, on the Professional plan. In a business workspace, Invoices lists money customers owe you (expected income) and bills you still have to pay (upcoming payments), with how overdue each one is. They are not counted as income or expenses until you mark them paid, so your reports and tax summary only ever show money that actually moved.
Can I upload an invoice instead of typing it in?
Yes, on the Professional plan. On Invoices, choose Upload invoice and pick a photo or PDF (JPG, PNG or PDF, up to 4 MB). The app reads the name, invoice number, dates, due date (or works it out from terms such as Net 30), tax and total, and shows them for you to check. Nothing is saved until you press Save, and amber notes point out anything it was unsure about. The file stays attached to the invoice.
Can I keep a mileage log for my business?
Yes. In a business workspace, open Mileage and add each drive with the date, where you went, the business purpose and the kilometres. Add a rate per kilometre if you want an estimated claim; check the current rate with the CRA or your accountant. Yearly totals appear at the top, and you can download the log as a CSV for your accountant. Mileage is included on every business plan.
What are the Profit & Loss and Cash Flow reports?
Both are on the Reports page. Profit & Loss shows your income and expenses by category for each month of a year, with totals and the profit at the bottom. Cash Flow shows the money that came in and went out each month and the net change. They count money that actually moved (cash basis): unpaid invoices are left out until they are paid, and transfers between your own accounts are not counted. Cash Flow is a net change, not a bank balance, because the app does not hold your account balances. Both can be downloaded as a CSV on the Professional plan.
Can I track GST/HST collected and paid?
Yes, in a business workspace. Enter the tax included in an amount when you add a transaction, or click + Add tax on any existing row. Then open Tax Summary and choose Sales Tax to see, by quarter, the tax you collected on income, the tax you paid on expenses, and the difference. Transactions with no tax recorded count as zero, so the page tells you how many are filled in. It is a bookkeeping summary, not a tax filing: it does not apply limits such as the 50% on meals, and your accountant decides what you owe or can claim. The CSV download is on the Professional plan.
Where do my customers and suppliers come from?
Customers and Suppliers are built for you from what you already record. Customers lists who pays you, from your income transactions and unpaid customer invoices. Suppliers lists who you pay, from your expense transactions and unpaid supplier bills. Names that differ only in capital letters or spacing are combined. There is nothing to set up, and you cannot yet store contact details.
Does it connect to my bank or move money?
No. uSAFE Money Manager is a tracking tool only. It does not connect to your bank accounts, make payments or move money. You add transactions yourself or import statements you download from your bank.
Is my data private?
Yes. Your data is only visible to you and to people you invite. Passwords are hashed, connections are encrypted, and shared access is limited to the sections you choose. Repeated sign-in attempts are slowed down, and changing or resetting your password signs you out everywhere. See the Privacy Policy for full details.
Can I download or delete my data?
You can export your transactions and download all your data as a ZIP (Professional plan). To delete your account and its data, email support@usafemm.com.
I never received a verification or reset email.
Check your spam or junk folder first; emails come from no-reply@usafemm.com. On the sign-in page you can ask for a new verification email. If it still does not arrive after a few minutes, email support@usafemm.com.
Does it give financial or tax advice?
No. It helps you track and organize your own information. Nothing in the app is financial, investment, tax or legal advice. See the Terms of Use.
Still need help? Contact us or email support@usafemm.com.
